FAQ

When my order will be shipped?

After placing an order, the package is shipped in 3-5 business days with tracking number provided.

When will I receive an order?

These stained glass handicrafts are made in Ukraine. Time needed for delivery varies according to the destination country.

Estimated shipping times:
Australia: 3-5 weeks
Canada: 2-4 weeks
North America: 2-4 weeks
Europe: 2 weeks
Australia, New Zealand and Oceania: 3-5 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks
Sub-Saharan Africa: 3-5 weeks

We can't guarantee, that shipping time won't be enlarged as we can't influence on speed of post delivery and work of customs.

Do your work with custom orders?

Yes, we gladly could make custom orders from stained glass: panels, suncatchers, window hangings, mosaics, lamps and other decor. We also could make custom stained glass portraits of people and pets from photo. To place a custom order, please, contact us: https://www.etsy.com/shop/GlassArtStories